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If you wish to have an idea of what
shipping cost will be for your order then please visit . http://www.swacargo.com/swacargo/rateQuoteEntry.htm
We ship out of Cleveland and in general our boxes are
18"x12"x12" and weight should be not more then 28 pounds
per a box. If you enter these numbers in the required
information asked by Southwest Air along with your arrival
airport and time it should give you three different rates.
Depending on your location, flight schedules, and the
species orderd will help determine what rate we will ship. It
would be best to figure the NFG rate as what you will be
paying collect to Southwest Air at the time of pickup.
Southwest Air will accept cash, credit, or check for payment
of shipping cost.
Also a good habbit to have when expecting your shipment is
to use the AWB tracking number provided by us once shipped so
you can make sure the shipment is on schedule.
In the event your package is lost or damaged and there are
DOA Southwest Air shipments are insured for the value you
paid. Southwest will do an investigation to help determine
what happened to the shipment and refund your money. In the
event the shipment is sent NFG and is not shipped NFG then
again Southwest Air will investigate and possibly refund just
the shipping cost.
Always feel free to ask us question if you need
answers.
Thank you,
Off The Hook Aquatics
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